01
Approved answers
Retrieve accurate information from a maintained business knowledge source.
All build examples
Build example 03
Action chatbots
A chatbot that moves the enquiry forward.
A website conversation system that answers from approved information, qualifies the customer and completes a useful next step instead of repeating a static FAQ page.
Action chatbotsConnected system
Approved answers
Focused qualification
Connected actions
Clear handover
This build example focuses on system design. Client details and performance data remain private.
The challenge
The friction this system is designed to remove.
01Visitors leave when they cannot quickly understand which service fits their situation.
02Website forms collect contact details but not the context needed for a useful follow up.
03A basic chatbot redirects people to pages without resolving the request or taking action.
The system
Four connected parts, one useful outcome.
02
Focused qualification
Ask the minimum useful questions and structure the information for the team.
03
Connected actions
Book, create a lead, send a summary or start another approved workflow.
04
Clear handover
Pass the transcript and collected details when the conversation needs a person.
Example workflow
From request to result.
Question
A visitor explains what they need using their own words.
Context
The chatbot finds the relevant approved information and identifies the next question.
Qualification
Useful details are collected without turning the conversation into a long form.
Action
The system books, records, routes or prepares the correct follow up.
Designed with control
Safeguards built into the workflow.
Clearly identified as AI
Approved answer boundaries
Privacy-aware data collection
Human handover
What we measure
Evidence that tells us whether it works.
Conversation completion
Qualified enquiry rate
Booking conversion
Human correction and escalation rates
Your workflowWhat would this look like
What would this look like
inside your business?
Bring us the current process and the result you want. We will map the smallest useful version.
Discuss your build · $500 AUD